All sales of Omjee Rice Mill's Basmati rice products are final once the order is placed and payment is confirmed. No returns, refunds, or exchanges will be accepted under any circumstances, including change of mind, incorrect ordering, or dissatisfaction with quality.
Policy Details
This strict no-return policy ensures the freshness and integrity of our premium, hygienically packed long-grain Basmati rice, which begins processing immediately upon order confirmation. Exceptions apply only in rare cases of manufacturing defects verifiable upon delivery, limited to replacement at our sole discretion within 24 hours of receipt.
Reasons for Policy Perishable nature of rice products demands immediate dispatch from our Barh, Bihar facility, making reverse logistics impractical.
Customers are encouraged to verify quantities and specifications before purchase via phone (+91 91539 18659) or site visit.
